Frequently Asked Questions

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to your Questions
Are there any nearby restaurants to eat?
How far is form your hotel to bus station and railway stations?
Can I book Ella train tickets from your hotel?
How far the Kandy city
How to get in to your hotel
Do you offer food
How do I cancel my hotel reservation without a charge?
What are the standard check-in and check-out times of the hotel?
What proof of identification do I need to provide at check-in?
Do you have 24 hour room service?
Do you have a tour desk where I can book excursions during my stay?
Can we book sightseeing tours directly at the hotel?
What is the nearest hospital?
Where is the nearest bank or currency exchange?
Is it safe to drink tap water in Sri Lanka?
Do you offer discounts for group bookings?